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2025 SAP C_C4H63_2411: Updated Exam SAP Certified Associate - Implementation Consultant - SAP Customer Data Platform Bootcamp

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SAP C_C4H63_2411 Exam Syllabus Topics:

Topic
Details

Topic 1

Data Ingestion: Data ingestion is a core component of customer data platforms, and assesses the consultant's expertise in this area. It covers various methods and tools for importing data from multiple sources into the SAP Customer Data Platform.

Topic 2

SAP Customer Data Platform: SAP Customer Data Solutions Consultants are expected to demonstrate comprehensive knowledge of the SAP Customer Data Platform. This domain covers the platform's core functionalities, including data collection, unification, and activation.

Topic 3

Insights: The Insights section of the exam evaluates the consultant's ability to extract meaningful insights from customer data. It covers analytics capabilities within the SAP Customer Data Platform and how to use them effectively. Candidates should be able to create and interpret various types of reports and dashboards.

Topic 4

Data Privacy: This section focuses on data privacy considerations in customer data management. SAP Customer Data Solutions Consultants should be well-versed in data protection regulations and privacy-enhancing technologies. The exam may evaluate the ability to implement privacy-compliant data handling processes and ensure adherence to relevant laws and standards.

Topic 5

Managing Clean Core: This section of the exam measures the skills of SAP Customer Data Solutions Consultants and covers the management of Clean Core in SAP systems. It comprises understanding the principles of maintaining a clean core, which involves keeping the central system free from custom modifications. The exam may assess the ability to implement clean core strategies effectively while ensuring system integrity and performance.

Topic 6

Identity Resolution: Identity resolution is a crucial aspect of customer data management, and this section evaluates the consultant's proficiency in this area. It covers techniques and tools used to identify and link customer data across different sources and touchpoints.

Topic 7

Data Activation: This module of the exam, focuses on the activation of customer data for various business purposes. SAP Customer Data Solutions Consultants should understand how to leverage unified customer profiles for marketing, sales, and service activities.

Topic 8

APIs: This section focuses on the use of APIs in the context of SAP Customer Data Solutions. It assesses the consultant's understanding of how to integrate and leverage APIs for data exchange and system interoperability.

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SAP Certified Associate - Implementation Consultant - SAP Customer Data Platform Sample Questions (Q76-Q81):

NEW QUESTION # 76
Which of the following are valid data processing reasons when creating processing purposes?
Note: There are 3 correct answers to this question.

A. Contract
B. Consent
C. Legal obligation
D. Data ingestion
E. Legal interest

Answer: A,B,E

NEW QUESTION # 77
What does the warning sign next to the attributes indicate in the Unique Identifiers section of the Customer Profile view?

A. It indicates that the unique identifier is invalid.
B. It indicates that no value is set for those identifier attributes.
C. It indicates that the values of those attributes are shared with other customer profiles.
D. It indicates that there was an error updating those attributes in the last inbound event.

Answer: C

Explanation:
In the SAP Customer Data Platform, within the Unique Identifiers section of the Customer Profile view, a warning sign next to attributes typically indicates:
B . It indicates that the values of those attributes are shared with other customer profiles. This warning is used to highlight potential issues with data uniqueness, where the supposed unique identifiers are not exclusive to a single customer profile but are instead found across multiple profiles. This situation could lead to data integrity issues, as unique identifiers are meant to distinguish each customer profile distinctly.
Addressing these warnings is crucial for maintaining the reliability of the customer data, ensuring that each profile is uniquely and accurately identified within the platform.
Reference:
SAP Customer Data Platform user documentation on managing customer profiles and understanding the significance of unique identifiers.
Best practices for data management within the SAP Customer Data Platform, with a focus on maintaining the uniqueness of customer identifiers.

NEW QUESTION # 78
What query syntax do you use for searching customers belonging to a segment using REST API?

A. select * from profile where segments.<segment-name> <segment-value>
B. select from profile where having(segments, (attributes.segment=<segment-name> and attributes.value=<segment-value>))
C. select * from profile where having(segments, (segments.name = <segment-name> and segments.value = <segment-value>))
D. select * from profile where attributes. <segment-name> <segment-value>

Answer: D

NEW QUESTION # 79
How do SAP Customer Data Platform merge rules decide whether to save multiple values for an array attribute?

A. By limiting the number of values per attribute to a default of 5
B. By configuring application priority to determine data conflicts
C. By assigning a quality rank to the source application data
D. By defining the maximum number of values per attribute

Answer: B

NEW QUESTION # 80
Which statements describe preconfigured matching rules? Note: There are 2 correct answers to this question.

A. The Unified Customer Profile rules can be edited and re-ordered, but not deleted.
B. The Contextual Profile rules cannot be edited, but can be re-ordered.
C. The Unified Customer Profile rules can be edited, re-ordered, and deleted.
D. The Contextual Profile rules cannot be edited or re-ordered.

Answer: A,C

Explanation:
In the context of the SAP Customer Data Platform, matching rules are critical for accurately merging and linking customer data from various sources. Regarding preconfigured matching rules:
B . The Unified Customer Profile rules can be edited and re-ordered, but not deleted. This flexibility allows organizations to tailor the matching logic to their specific needs and priorities while maintaining a core set of rules that ensure consistent and reliable matching across customer data sets.
C . The Unified Customer Profile rules can be edited, re-ordered, and deleted. In some configurations, it's possible to have full control over these rules, including the ability to delete them if they are no longer relevant or if better matching criteria have been established. This level of control supports dynamic and evolving data management strategies, allowing businesses to adapt their matching logic as their understanding of their customer data deepens or as their business requirements change.
These options underscore the platform's flexibility in managing customer data, enabling organizations to fine-tune how individual customer records are identified, merged, and maintained over time.
Reference:
SAP Customer Data Platform documentation on data matching and merging capabilities.
Best practices for configuring matching rules in the Unified Customer Profile within the SAP Customer Data Platform.

NEW QUESTION # 81
......

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